Privacy Policy

Last updated: September 2026

1. Who We Are

Bright Top Roofing is a roofing contractor based in West Yorkshire, England. We operate the website at www.brighttoproofing.co.uk and are the data controller for the personal information collected through this site.

You can contact us at any time regarding your data:
Email: info@brighttoproofing.co.uk
Phone: 07380 355981

2. What Data We Collect

We only collect information you choose to provide when submitting a quote request or enquiry form. This may include:

• Your name
• Phone number
• Email address
• Postcode or area
• The type of roofing service or problem you are enquiring about
• Details about your property and roof, such as property type, roof type and how urgent the job is
• How and when you would prefer us to contact you
• Any photos you choose to upload of your roof or property
• Any additional details you include in your message

Photos are optional. Please avoid including people or anything else personal in them — a clear view of the roof is all we need.

We do not collect any sensitive personal data.

3. Cookies & Analytics

We use Google Analytics and Google Ads to understand how people find and use this site, and to measure whether our advertising is working. These services set cookies on your device.

No analytics or advertising cookies are set until you accept them. When you first visit, we ask for your choice. If you reject, Google receives only anonymous, cookie-free signals that cannot be used to identify you or follow you across sites. If you accept, Google may set cookies to recognise your device on return visits and to attribute enquiries to the advert that brought you here.

You can change your mind at any time using the Cookie settings link at the bottom of every page. That clears your previous answer, deletes the analytics and advertising cookies already on your device, and asks you again — withdrawing is as easy as accepting. Cookies strictly necessary for the site to function do not require consent and are the only ones set before you choose.

We also use Vercel Web Analytics and Speed Insights to count page visits and measure how quickly pages load. These do not use cookies and do not identify you.

4. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Contact you to arrange a survey or discuss your roofing requirements
• Provide you with a written quotation

We will not use your data for marketing purposes or contact you about unrelated matters without your explicit consent.

5. Legal Basis for Processing

We process your personal data on the basis of legitimate interests — specifically, to respond to your request for a roofing quotation — and, where a contract is agreed, on the basis of contract performance.

6. How Long We Keep Your Data

We retain your contact information, and any photos you send, for up to 12 months from the date of your enquiry, or for as long as is necessary to fulfil any ongoing contract or warranty obligation. After that period, your data is securely deleted.

7. Sharing Your Data

We do not sell, rent or share your personal data with third parties for marketing purposes. Your data is only accessed by Bright Top Roofing staff involved in handling your enquiry.

We use a small number of service providers to run this website and handle your enquiry. They process your data only on our instructions:

• Vercel — hosts this website; your form submission passes through its servers
• Resend — delivers your enquiry, including any photos, to our inbox by email
• Google — hosts our business email, and provides the analytics and advertising measurement described above

Some of these providers are based outside the UK. Where your data is transferred abroad, it is protected by the safeguards UK data protection law requires.

We may be required to disclose data if compelled by law, but will only do so to the extent required.

8. Your Rights

Under UK GDPR you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data
• Restriction — ask us to limit how we use your data
• Objection — object to our processing of your data
• Portability — request your data in a portable format

To exercise any of these rights, contact us at info@brighttoproofing.co.uk. We will respond within 30 days.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.