Frequently Asked Questions

Frequently Asked Questions

Honest answers to common roofing questions.

How much does a new roof cost in West Yorkshire?

For a standard three-bedroom semi-detached house, a full re-roof using concrete tiles typically ranges from £4,000 to £7,000 including scaffolding, materials and labour. Natural slate costs more — usually £6,000 to £10,000+ for the same property. The only way to get an accurate price is a proper survey — anyone quoting over the phone without seeing the roof is guessing.

Do you offer free quotes?

Yes. All our quotes are free and in writing. We visit, survey the roof properly and give you a clear price with no hidden costs. There is no obligation to proceed.

Are you fully insured?

Yes. We carry full public liability insurance on every job. You are completely covered from start to finish. We are happy to provide proof of insurance before any work starts.

How long is your guarantee and what does it cover?

Full roof replacements and re-roofs carry our 25-year workmanship guarantee. That covers the work itself — if something we installed fails because of our workmanship, we come back and put it right at no charge. Repairs and other works carry their own workmanship guarantee, which we explain before work begins. Materials also carry their own manufacturer warranties, which are separate from our workmanship guarantee.

Do I need to pay a deposit?

There is no deposit to pay on jobs under £10,000. You pay nothing up front and settle the balance on completion, once you are happy with the work. For larger projects we will explain the payment terms in writing with your quote, before you commit to anything.

How fast can you attend an emergency leak?

For emergency leaks in Castleford, Pontefract, Wakefield, Normanton, Featherstone and Knottingley we aim to be on site within 1 hour. Elsewhere in West Yorkshire we offer same-day emergency response. Call us on 07380 355981 — for an active leak, phone rather than use the form so we can get moving straight away.

How long does a roof replacement take?

Most standard residential re-roofs take between two and five days depending on the size and complexity of the roof. We will give you a realistic timescale before work starts and keep you updated throughout.

Do I need a full re-roof or just a repair?

It depends on the age of the roof, the extent of the damage and the condition of the underlying structure. If the roof is relatively new and only a handful of tiles have failed, a repair is usually the right call. If the roof is 30–40+ years old with widespread tile deterioration or failing underlay, a re-roof is often more cost-effective in the long run. We will give you an honest assessment — if a repair will do the job, we will tell you.

What roofing materials do you use?

We work with a range of materials depending on the job. For pitched roofs, we use concrete tiles, clay tiles and natural slate. For flat roofs, we specialise in EPDM rubber and torch-on felt (SBS modified bitumen). We only use quality, reputable products — we never cut corners on materials.

How long does a roof last?

It depends on the material. Natural slate can last 80–100+ years. Clay tiles typically last 60–100 years. Concrete tiles last around 30–50 years. EPDM rubber flat roofs have a proven track record of 50+ years. Torch-on felt systems typically last 20–25 years. The quality of the original installation makes a significant difference to how long any system actually lasts.

Do you do emergency call-outs?

Yes. We offer 24/7 emergency call-outs for urgent roof damage — storm damage, leaks, collapsed sections. For emergency leaks in Castleford, Pontefract, Wakefield, Normanton, Featherstone and Knottingley we aim to be on site within 1 hour; elsewhere in West Yorkshire we offer same-day emergency response. Call us on 07380 355981.

What areas do you cover?

We cover the whole of West Yorkshire, including Leeds, Castleford, Bradford, Wakefield, Pontefract, Huddersfield, Halifax and Dewsbury. If you are not sure whether we cover your area, give us a call.

Do you work on flat roofs?

Yes. Flat roofing is one of our specialisms. We install and repair EPDM rubber roofs and torch-on felt systems on extensions, garages and commercial properties across West Yorkshire.

How do I pay?

We accept bank transfer and cash. We never ask for full payment upfront. On jobs under £10,000 there is no deposit at all — the balance is due on completion, once you are happy with the work. Payment terms for larger projects are set out in writing with your quote.

Still have a question? Call us on 07380 355981 or fill in our quote form and we will get back to you.

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